Nicknames

Missing some of my customers today made me realize that some of our customers now have nicknames. First, there is Mrs. Doubtfire, who bears a strange resemblance to Robin Williams in a dress. Then there is Mr. B, the first initial of his last name which I can never pronounce or remember. Then there is the Spoon Lady, so named because when her children were younger, she used to chase them around the store swatting them with a wooden spoon (which did no good). And then we also have the Lady-who's daughter the sink fell on-lady. We have several "We can do nothing right, who's going to talk to her on the phone this time" ladies.